Privacy Policy

Effective date: 20 July 2026
Last updated: 20 July 2026

This Privacy Policy explains how Quell (“we”, “us”, “our”) processes personal data when you visit brightbabyhome.mom, contact us, book a workshop, or visit our café in Graz. We process personal data in accordance with the EU GDPR and the Austrian Data Protection Act (Datenschutzgesetz — DSG), under the supervision of the Austrian Data Protection Authority (Datenschutzbehörde).

1. Controller

• Business name: Quell Coffee
• Address: Sporgasse 22, 8010 Graz, Austria
• Email: [email protected]
• Phone: +43 316 82 45 67

2. Data we collect

• Identity and contact data (name, email, phone)
• Workshop booking and purchase data
• Communication data from forms, email or telephone
• Technical and cookie data (see Cookie Policy)

3. Purposes and legal bases

• Contract performance — café services, workshop bookings, retail orders (Art. 6(1)(b) GDPR)
• Legitimate interests — security, service improvement, enquiries (Art. 6(1)(f) GDPR)
• Legal obligations — Austrian accounting and tax rules (Art. 6(1)(c) GDPR)
• Consent — non-essential cookies and optional marketing (Art. 6(1)(a) GDPR)

4. Sharing

We do not sell personal data. We may share data with hosting providers, payment providers, advisers and authorities when required. Processors act under Art. 28 GDPR agreements.

5. Transfers

Transfers outside the EEA rely on adequacy decisions, Standard Contractual Clauses or another lawful mechanism.

6. Retention

• Invoices and accounting records: generally up to 7 years under Austrian tax practice
• Contact and workshop messages: typically up to 24 months
• Cookie preferences: as described in the Cookie Policy

7. Your rights

You may request access, rectification, erasure, restriction, portability and object to certain processing. Where processing is based on consent, you may withdraw it. Email [email protected].

8. Complaints

You may lodge a complaint with the Austrian Data Protection Authority (Datenschutzbehörde) — Barichgasse 40-42, 1030 Wien — dsb.gv.at.

9. Changes

We may update this policy; the “Last updated” date will change when we do.